Privacy Policy

Last Updated: March 4, 2026

Speed Autotech (“Speed Autotech”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website or use our services.

This policy is designed to comply with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Quebec’s Act respecting the protection of personal information in the private sector (Law 25).

1. Information We Collect

We may collect personal information when you interact with us, including when you:

  • Book a service appointment
  • Contact us through our website or phone
  • Request service information or estimates
  • Receive service updates or invoices

The information we may collect includes:

  • Name
  • Email address
  • Phone number
  • Vehicle information (make, model, year, VIN if provided)
  • Appointment details and service history
  • Billing or invoice information

We only collect information necessary to provide our services.

2. How We Use Your Information

Your information may be used to:

  • Schedule and manage service appointments
  • Communicate with you about your vehicle service
  • Provide estimates, invoices, and service updates
  • Maintain vehicle service records
  • Improve our services and customer experience
  • Comply with legal obligations

3. Service Management and Technology Platforms We Use

Speed Autotech uses technology platforms and operational systems to help manage appointments, customer communications, repair service, and vehicle service records.

Our primary service management system is NAVA360, which is used to manage service appointments, customer communications, and operational records.

When you interact with our booking system or communicate with us regarding your vehicle service, certain personal information may be processed through the NAVA360 platform. NAVA360 acts as a technology service provider processing information on behalf of Speed Autotech.

Speed Autotech may also use additional third-party systems to support business operations, including systems used for:

  • parts and tire ordering
  • inventory management
  • supplier communication
  • payment processing
  • customer communications
  • accounting and business operations

These service providers process personal information to the extent necessary to provide their services and maintain appropriate confidentiality and security protections.

4. Sharing of Personal Information

Speed Autotech does not sell or rent personal information.

Personal information may be shared with trusted service providers when necessary to operate our business, including:

  • service management platforms
  • parts and tire suppliers or ordering systems
  • payment processing providers
  • communication service providers
  • legal or regulatory authorities when required by law

Personal information shared with service providers is limited to what is necessary for them to perform their services.

5. Cookies and Website Data

Our website may use cookies or analytics tools to help us understand how visitors use our website and to improve the user experience.

You may adjust your browser settings to refuse cookies if you prefer.

6. Protecting Your Information

We take reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, loss, or misuse.

7. Retention of Information

Personal information is retained only for as long as necessary to provide services, maintain service records, and comply with legal requirements.

8. Your Privacy Rights

Under applicable privacy laws, you may have the right to:

  • request access to personal information we hold about you
  • request correction of inaccurate information
  • withdraw consent to certain uses of your information where permitted by law

Requests can be made by contacting us.

9. Person Responsible for Personal Information

In accordance with Quebec Law 25, Speed Autotech has designated a person responsible for the protection of personal information.

Maroun Khoury

Privacy Officer

15681 Pierrefonds Blvd., Pierrefonds-Roxboro, QC H9H 5M1

Phone: 514 696 2122

Email: info@speedautotech.com

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Speed Autotech

15681 Pierrefonds Blvd., Pierrefonds-Roxboro, QC H9H 5M1

Phone: 514 696 2122

Email: info@speedautotech.com